Check your plan’s money-back window
The paid period determines the commercial refund window. You can read it on the plan card and again in the order summary before sending your selection.
The refund window for each period
| Paid term | From purchase |
|---|---|
| 1 month | 3-day money-back guarantee |
| 3 months | 7-day money-back guarantee |
| 6 months | 10-day money-back guarantee |
| 12 months | 30-day money-back guarantee |
Use your original order conversation
- Find the purchase date and reference for the subscription.
- Open the WhatsApp conversation where you ordered from ironiptvplus.
- State that you want to request a refund and identify the plan.
- Keep the conversation to follow the response and add any relevant order details.
Annual plans and the extra viewing time
The window starts on the purchase date. Diamond has a 30-day commercial refund period with either 2 or 6 extra months. The bonus viewing time does not alter that window. Applicable statutory rights remain unchanged.